Dr. Carol Dweck and Growth Mindset – Benefits for Professional Cleaning Workers
According to Dr. Carol Dweck, the growth mindset is the idea that people can improve their abilities through hard work, learning, and perseverance. This mindset encourages a passion for learning, resilience in the face of obstacles, and confidence in [...]
“Learn Like a Pro” in the Professional Cleaning Industry
The principles from the book, Learn Like a Pro can be applied to the professional cleaning industry and cleaning for health in several ways: Continuous Learning and Improvement: - Encourage staff to engage in regular learning sessions to stay updated [...]
Field Training – Difficult, but Vital – Five Steps to Make Healthy Cleaning Easier
by Allen Rathey Training people who clean buildings is vital to reducing wasted labor and improving service quality, health, and appearance outcomes. But without a standardized program, training can be difficult. Taking five “baby steps” can help ease the pain [...]
Evidence-based Cleaning for Health – A Path to Deliberate Practice
Evidence-based Cleaning for Health is a way to define best practices, experts, and importantly, the path to deliberate practice. The most powerful way to learn new skills and achieve excellence is through deliberate practice. This is a special kind [...]
ICM Overview
Integrated Cleaning and Measurement (ICM) is a system that tracks the quality and effectiveness of cleaning processes in commercial and public facilities. It uses measurement tools and metrics to meet cleaning goals and improve cleaning outcomes. For example, it [...]
W. Edwards Deming and Professional Cleaning
W. Edwards Deming, a renowned statistician, professor, author, and management consultant, introduced several principles and methods that can significantly benefit professional cleaning industry training efforts. Let's explore how Deming's teachings can be applied: 1. System of Profound Knowledge (SOPK): Deming's [...]
When Training is Not the Answer – Better Product Is…
Knowledge transfer research shows only two out of 12 workers or 17% put training into practice. “Are trainings simply ineffective?” asks the book, 12 Levers of Transfer Effectiveness. “Does it have to be like this? Could it be that [...]
ICM – Part Three – Sampling and Interpretation
By R.W. Powitz Now that we've defined a single measurement objective, we have to consider how to set up our sampling plan, select and use the measuring tools, and, interpret the outcomes. Good measurement begins with sampling. The objective [...]
Smart Cleaning – More Work with Less Sweat – Presentation by Perry Shimanoff
This ~five minute presentation by consultant Perry Shimanoff explains Smart Cleaning. Please stay tuned for more information and learning tools in development. See also: www.keepitcleans.com
ICM – Part Two – Basics of measurement
By R.W. Powitz When we begin to consider measuring anything, we need to determine several basic issues including: Why we are measuring? What are we measuring? How do we eliminate bias when we measure? And, what will we do [...]