Which is Better: Artificial (AI) or Human Intelligence (HI)?
The answer is, it depends. When IBM's Watson defeated Jeopardy Champions Ken Jennings and Brad Rutter in 2011, not surprisingly, AI proved better than humans at accessing massive amounts of information from which to draw answers (or "questions" to use [...]
What Have We Learned About Hygiene Post-COVID
- A 360 Perspective on Cleaning and Disinfecting 1. Why strategies in isolation don't work. Systems are needed. 2. That risk = hazard x exposure. To lower the risk, lessen the exposure. 3. That creating sterile environments is impossible (outside [...]
What is the biggest challenge facing school custodial departments?
The biggest challenges facing school custodial departments can vary depending on the specific circumstances and needs of the school district. However, some common challenges include: Budget Constraints: Many school custodial departments face tight budgets, which [...]
Level 5 Leadership
Level 5 leadership is not about being "soft" or "nice" or purely "inclusive" or "consensus-building." The whole point of Level 5 is to make sure the right decisions happen. Choose wisely "no matter how difficult [...]
Leverage for Knowledge Transfer
Knowledge Transfer (KT) is teaching and training for desired learning and performance outcomes — a practical not academic approach — and “transfer” of understanding, skills and wisdom from teacher to student is core to a KT system and its leverage [...]
Questions from Readers – Measuring Air Quality, Etc
Question: I am a retired senior citizen concerned regarding industrial development in my residential neighborhood. The plan includes over 700 tractor trailer parking spaces. During construction we are exposed to dust and noise. We can look forward to diesel [...]
Service Guarantees?
What sort of service guarantee should we give prospects to which we offer High-performance Green Cleaning or Evidence-based Cleaning for Health? How important are service guarantees or warrantees to drive sales? Service guarantees or warranties can be quite important [...]
Is Sick Building Syndrome (SBS) Real?
by Jeff May, May Indoor Air Q: Is Sick Building Syndrome (SBS) real? A: Yes, SBS — aka, too-tight building syndrome — is real and exists when poorly-ventilated indoor spaces “bottle up” pollutants from materials used in building/furnishing a [...]
An Exercise in Professionalism: How Clean is Clean?
The purpose of this exercise is to develop a method or methodologies to enable cleaning professionals to determine a level of cleanliness by objective measurement. The criteria include: Realistically define the study area to be cleaned, plus the cleaning [...]