We have little direct control over the global environment, which in recent years has been used as a dumping ground for pollutants, even as it has become clear that Earth’s ecosystem is finite, limited, and endangered.

"Professional service begins with education. An educated cleaning industry can present its clients with this new concept: The cleaner is an environmental manager who has a greater understanding of the indoor condition and effective means of treating it. This in turn will increase the value of cleaning services for customers and profits for the cleaning industry."