When Training is Not the Answer – Better Product Is…
Knowledge transfer research shows only two out of 12 workers or 17% put training into practice.
“Are trainings simply ineffective?” asks the book, 12 Levers of Transfer Effectiveness. “Does it have to be like this? Could it be that … ‘training’ just doesn’t work anymore? Should we simply forget about it? Actually, in many cases this is an excellent idea.”
“Like any other instrument … training is not a cure-all for all organizational problems and challenges,” the book continues. “When sales numbers go down, what is needed in some cases might just be a better product, not training.” [italics ours]
Cleaning for Health is such a product as it enables janitors to perform work with health, societal and bottom-line benefits.