“Successful synergy means a higher ranking for the team than for its individual members. The group fails when any of its members has a better ranking than the overall team” (Source: Quiet – The Power of Introverts in a World That Can’t Stop Talking, by Susan Cain)

At Indoor Health Council, our learning model is based on creating successful teams, by educating the individuals on the team, enabling team meetings involving custodial teams and proctors, and online and offline discussion with proctors involved as needed.