Janitors should find joy in their work through a system of learning.

To cite Dr. Deming: “There is joy in learning. Anyone that enjoys his work is a pleasure to work with. Everyone will win; no losers.”

The Indoor Health Council is taking these steps:

1. Cultivating joy in education.
2. Measuring cleaning to connect outcomes with health.
3. Treating workers like musicians per Dr. Deming who said:

“An example of a system, well optimized, is a good orchestra. The players are not there to play solos as prima donnas, each one trying to catch the ear of the listener. They are there to support each other. Individually, they need not be the best players in the country … Thus, each of the 140 players in the Royal Philharmonic Orchestra is there to support the other 139 players. An orchestra is judged by listeners, not so much by illustrious players, but by the way they work together. The conductor, as manager, begets cooperation between the players, as a system, every player to support the others. There are other aims for an orchestra, such as joy in work for the players and for the conductor.”

The quotes are from Dr. Deming’s, The New Economics for Industry, Government, Education.